An OpenID provider must never be down. MyOpenId.com, why are you down?

Posted 1 year ago in Everything else
Update: Before you get too bummed about myopenid.com in this article, take a look at Larry's comments from JanRain below. Every now and again, you'll find a company that goes out of their way for true customer support. MyOpenId.com appears to be one of those companies.

An OpenID provider must always be up and accessible. For the sake of its users, for the sake of their company, for the sake of the internet.

It is unacceptable to provide a service that hundreds of thousands of users depend on for access to vital applications and services on the web.

Having a service that does not perform at near 100% efficiency in the OpenID market is likely to not be around for very long.

Why the rant?

Well, I've been a loyal myopenid.com customer for several months now. Unfortunately, their services have been down for the past half hour, during primetime for my development practices. That means I'm locked out of services that have no OpenID failure recovery option. Call it the application's problem, sure, but it's also the OpenID provider's problem.

This is my call to help. I need access. MyOpenId.com, please come back up.

8 Comments

1 year ago

Yea, I'm in the same boat. That 0.00001% downtime gets multiplied by the number of sites you're locked out of.

Fail.

1 year ago

I suggest using openid delegation, you can setup it fairly easy with a wordpress blog with openid plugin.

That's how one could avoid that problem, if a provider fails I redirect the delegation to another provider. I write my delegation by hand but wp open id is really easy to use.

It works really well and saves a lot of headaches.

1 year ago

@Carlos,

Totally. That's what I was beginning to have setup at nick.nicksergeant.com. I switched a few services over to it, but unfortunately the service I need the most was still set to the original OpenID service :(

So now I'm out of luck, until their service comes back up. Also, the problem is not myopenid.com's servers, it's a DNS routing issue. Either way, they should have a robust CDN if they really want to compete.

Nick

1 year ago

@nick, what did you see that shows it's a DNS problem. I'm looking into what happened.

larry-

1 year ago

Larry,

Glad someone's listening from over there, I really appreciate it! My initial assumption that it was DNS related was due to my ability to successfully resolve and retrieve the site from various servers we have throughout the US. It appears to only be affecting either the Rochester, NY area, or upstate NY (not sure of how widespread it is).

Here's a quick traceroute from Rochester, NY:

traceroute to myopenid.com (67.137.230.67), 64 hops max, 40 byte packets
 1  10.0.1.1 (10.0.1.1)  1.861 ms  1.433 ms  1.206 ms
 2  10.108.192.1 (10.108.192.1)  10.702 ms  10.692 ms  10.375 ms
 3  gig1-0.rochnyprn-rtr01.nyroc.rr.com (24.93.2.25)  8.767 ms  12.548 ms  10.468 ms
 4  gig9-0-6.rochnybtn-rtr01.nyroc.rr.com (24.93.2.206)  11.588 ms  11.698 ms  13.655 ms
 5  ge-6-0-0.albynywav-rtr03.nyroc.rr.com (24.92.224.122)  21.158 ms  32.386 ms  20.761 ms
 6  ae-5-0.cr0.nyc30.tbone.rr.com (66.109.6.74)  22.037 ms  20.806 ms  23.578 ms
 7  ae-1-0.pr0.nyc20.tbone.rr.com (66.109.6.163)  25.085 ms  21.618 ms  23.518 ms
 8  66.109.9.210 (66.109.9.210)  23.254 ms  22.609 ms  28.808 ms
 9  * 162.97.117.170 (162.97.117.170)  51.234 ms *
10  * tg9-2.cr01.chcgildt.integra.net (209.63.114.37)  120.996 ms *
11  * * tg9-3.cr01.mplsmncd.integra.net (209.63.97.193)  118.830 ms
12  * * *
13  p4-0-0.cr02.sttlwatw.integra.net (209.63.98.26)  118.557 ms * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *

Nick

Anonymous
1 year ago

give myvidoop a shot. awesome OpenID provider and it has a great password manager plugin for firefox too. uses authentication method stronger than just password.

1 year ago

@nick Thanks for the traceroute. It looks the carrier (integra) is dropping at seattle on way to portland. Are you still haveing problems? Shoot me your contact info to ltd@janrain.com

larry

1 year ago

Larry,

Nope - everything seems to be fine now. I appreciate your help!

Thanks,

Nick

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